Contact us

Please choose one of the options to get in touch:

Get in touch 

I have a question

We can help with general enquiries about our services. Use our form or call
0344 871 11 11.

I have a complaint or feedback

We aim to address complaints, compliments and comments as soon as possible.

Find what you need

Before getting in touch, check if your enquiry is covered in one of these topics:

Help if you're in Israel, Gaza or the West Bank

Learn how the British Red Cross can help you if you're in Israel, Gaza or the West Bank.

Get help

Jobs with the British Red Cross

Find out about jobs with us and browse current opportunities. 

Apply for a job

Hire a wheelchair

Contact your local service to borrow, donate or return a wheelchair. 

Hire a wheelchair

Our charity shops

Find a shop near you, donate goods, arrange a collection or learn about volunteering.

Charity shop information

Get help as a refugee

If you are a refugee, asylum seeker or vulnerable migrant, we may be able to help you.

Help for refugees

Get support at home

We can support you after a stay in hospital. 

How to get help at home

Information and support during an emergency

If you're in the UK and affected by an emergency, our resources can help.

Get practical and emotional support

Refugees from Afghanistan in the UK

Get support and information for you and your family.

Help for refugees from Afghanistan

Support for Ukrainians in the UK 

We have information on family visas, the Ukrainian family scheme and claiming asylum in the UK. 

Find out more

Ukraine: information about donating

We answer your questions about donating to Ukraine and how you can show your support. 

Information about donating to Ukraine

Useful support organisations

Find details of other organisations which can help you with practical and emotional issues.

Find useful support organisations

For general enquiries, telephone: 0344 871 11 11
(from overseas: +44 207 138 7900).

Write to us at: 44 Moorfields, London, EC2Y 9AL.